Return & Refund Policy

ASCEND refunds buyers in full if the seller fails to deliver, or if a dispute is ruled in the buyer's favour. Buyers have a 48-hour window after credentials are delivered to confirm receipt or open a dispute, and cancelled trades are refunded completely.

How refunds work on ASCEND: full refund if the seller fails to deliver, a 48-hour dispute window after delivery, and escrow protection on every trade.